Shipping Service
Enjoy free worldwide express shipping
Free Shipping
Enjoy DHL express shipping at FREE.
*Customers are responsible for return shipping costs.
Worldwide Shipping
We support worldwide shipping through our partnership with DHL. Please enter your address to check if we deliver to your location.
Frequently Asked Questions about Shipping
Free Shipping
We cover your shipping costs for free, committed to providing you with trust and convenience. *Please note that return shipping fees are the responsibility of the customer.
Worldwide Shipping
We support worldwide shipping through our partnership with DHL. Please enter your address to check if we deliver to your location.
Duties and Taxes
Please be aware that duties and taxes may apply during the import process. For detailed information, we recommend contacting your local customs office. Customs procedures will be guided through DHL along with the delivery.
*List of countries eligible for FTA origin document issuance under FTA agreements:
- United States
- More to be added
*List of countries eligible for FTA origin document issuance under FTA agreements:
- United States
- More to be added
Delivery Time
- International: 3-5 business days (DHL)
- Korea: 2-3 business days (CJ Logistics)
Please be aware that these are guidelines and are not guaranteed.
Delivery times may be extended due to circumstances beyond our control. For accurate delivery schedules, please contact the courier service directly.
How can I track my order?
You will receive an email containing the courier's tracking number as soon as your product is dispatched from our logistics center.
Where are the products shipped from?
Our products are shipped from our logistics warehouse located in Korea. The designated courier service will deliver the products to you.
Do you deliver to P.O. Boxes?
A signature is required upon delivery of the package, therefore delivery to P.O. Boxes is not possible.
I want to change my delivery after it has been dispatched.
Changes are not possible once the order has been processed in our system, as it is not possible to alter a shipment once it has departed.
Refunds will be processed for products returned through our return procedure.
We are not responsible for shipping incidents caused by incorrect information provided.
Lost or Stolen Packages
We strive to minimize the occurrence of lost or stolen shipments, but we know they can sometimes happen.
If you have been notified by the courier that your shipment has been "delivered," yet you have not received it, we recommend contacting the courier directly.
This is because your testimony or evidence regarding the loss or theft is required.